1. Do your products come with a guarantee?
Yes. All our beds and mattresses come with a 3 years guarantee. If you’re not happy with your product, feel free to contact us via our helpdesk.
2. How long will it take to be delivered?
Your bed will be delivered within 3-5 working days but can be sooner. You will receive a text and email with a tracking link which contains the delivery date and time slot. This will be sent to you several days before the delivery.
3. Can I delay my delivery?
Yes, this is common for people who are decorating or moving into a new house but don’t want to miss out on a sale. You can place your order and select “delay delivery” in the checkout. We will then put your delivery on hold until you get in touch with us to arrange a delivery date.
4. How is this item delivered?
Small single or single divan bases will arrive as one whole unit. Small double, double, king & super king divan bases will arrive in two halves to make it easy and convenient to move around your home. The headboard is delivered as a separate piece and must be attached when assembling the bed.
5. Can I buy the bed on its own without a mattress?
Yes. The bed will be without a mattress unless you select one of our handpicked best sellers as a bundle to get an even bigger saving. You can do this by selecting a mattress above.
6. Is everything provided to assemble the bed?
Yes. We provide you with everything you need to assemble the bed. The only tool you need is a screwdriver.
7. How easy is it to assemble?
Very easy! We know you don’t want to spend all day fiddling around with tools, so we provide everything you need to put your bed together in five minutes or less.
8. Does it come with a headboard?
Yes! You get a free headboard with your bed in the same stunning design as the one pictured in the image above.
9. Which side will the drawers be on?
Yes! You get a free headboard with your bed in the same stunning design as the one pictured in the image above.
10. What is the size of the bed and headboard?
You can see the dimensions above.
